Customer Success Specialist Customer Service & Call Center - Grand Rapids, MI at Geebo

Customer Success Specialist

Grand Rapids, MI Grand Rapids, MI Full-time Full-time From $41,000 a year From $41,000 a year 17 hours ago 17 hours ago 17 hours ago The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.
This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Tremendous growth opportunity with a stable/recession-resistant company! Responsibilities Own overall relationship with assigned clients Ensure retention and satisfaction of all assigned clients Aid clients in achieving their goals Qualifications Bachelor's degree or equivalent experience (1-2 years of customer success/inside sales) Experience in customer success -this person NEEDS to be comfortable answering the phone and talking on the phone Strong written and verbal communication skills Detail-oriented and analytical Demonstrated ability to increase customer satisfaction Job Type:
Full-time Pay:
From $41,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Ability to commute/relocate:
Grand Rapids, MI:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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