MSAT Process and Product Support Specialist Customer Service & Call Center - Grand Rapids, MI at Geebo

MSAT Process and Product Support Specialist

Grand Rapids, MI Grand Rapids, MI Full-time Full-time Estimated:
$76.
9K - $97.
4K a year Estimated:
$76.
9K - $97.
4K a year Quality, Service, Collaboration, Courage.
Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day.
Overview of this Position:
The Process and Product Support Specialist works within the Manufacturing Science and Technology (MSAT) department.
This position's primary responsibility is to manage new equipment implementation and the technical responsibilities of the client manufacturing processes at GRAM.
This includes the interpretation of client supplied documentation (i.
e.
batch records, product inserts, product proposal, work orders, etc.
) and translating manufacturing and finishing requirements into GRAM specific batch records, specifications and procedures.
Leads and/or works within cross-functional teams to support product scale-up, development and technical transfer to support Project Management, Manufacturing, Finishing, Quality Assurance, Quality Control, Business Development, and Validation.
Non-Negotiable Requirements:
Bachelor's degree in Life Sciences or related field.
Knowledge of project management techniques and tools.
Minimum of 2-5 years' related work experience in a pharma, biopharma, and/or biotech manufacturing environment.
Experience and expertise in manufacturing of regulated products with a thorough understanding of cGMP, FDA guidelines, and multinational regulatory standards.
Proficient computer skills in Microsoft Word, Excel, and Outlook.
Preferred Requirements:
Experience working in an aseptic environment preferred.
One year work experience in the capacity of a Process and Product Support Specialist type of role is preferred.
Responsibilities Include (but are not limited to):
Conduct the identification and transfer of manufacturing processes from early-stage development through transition to commercial manufacturing.
Conduct the identification and transfer of finishing processes (Terminal Sterilization, Inspection, Labeling and Packaging) from engineering through commercial finishing.
Conduct new equipment and materials identification, evaluation, and procurement in support of new products, product scale up, and process improvements.
Create and/or revise documentation in support of deviations, quality investigation and corrective actions.
Work with Manufacturing, Finishing, Engineering, and Quality personnel to solve difficult technical problems, with Subject Matter Expertise (SME) in aspects of manufacturing and/or finishing environment.
Recommend materials and component applications for new products (i.
e.
product contact material, filters, tubing, vials, stoppers, caps, cartons, labels, shippers, etc.
).
Directly support production with subject matter expertise to increase efficiency, solve problems, and troubleshoot issues.
Prepare and conduct unassisted training of Manufacturing and Quality personnel for new product introduction, protocol execution and unique manufacturing processes.
Full job description available during formal interview process.
What Sets GRAM Apart from Other Employers:
MEDICAL BENEFITS starting day 1:
Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well.
We also offer generous off-shift premiums! Paid VOLUNTEERISM starting day 1:
GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year! PTO:
Full-time employees accrue up to 17 days of time off per calendar year.
You choose how to use this time for your vacation, sick, or mental health needs! PAID HOLIDAYS:
We offer 8 paid holidays per calendar year with immediate eligibility! PAY:
Depends on Experience and is discussed during the interview process.
Shift differential available for second and third shift! If you meet the required criteria listed above, GRAM welcomes you to apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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